Account Navigation

Account Navigation

Currency - All prices are in AUD

Currency - All prices are in AUD
 Loading... Please wait...
SkinElements

Shipping and Policies

Our FREE SHIPPING is US Mail.
All orders of $30 or more shipped in the US are eligible for our free shipping.  
In most cases we do not require a signature for delivery.  If your order is large, $200 or more, and you have not ordered with us before, we may require a signature for delivery.
 
Orders less than $30 are charged a flat rate of $5.00 and are shipped US First Class. 
 
We are not the company offering free trials of product called Skinelement and then charging you $99.83, that is skinelement.net.  We are not affiliated with them in any way. Contact them directly with your problems at 855-713-3129.
 
UPS Ground Shipping: Is available in the US 48 mainland states only.  It is not free and rates will be shown when checking out.  Alaska and Hawaii are excluded.
 
US Express Mail 1-2 days:  For express shipping there is a charge of $30.00. per order in the US only. Orders must be placed by 12:00 PM MST or MDT for shipping the same day although in many cases it will ship same day even if placed later. Please note not all areas are deliverable overnight, and may take two days. Alaska and Hawaii are excluded.
 
APO Shipments:  We do ship to APO addresses using US Priority Mail.

INTERNATIONAL ORDERS We ship internationally with International Priority Mail.  Shipping charges will show when you put products in your shopping cart, click the estimate shipping charges button, and enter your destination country.  Delivery to most countries is about 10 to 14 business days. Customs clearance may take longer depending on your country.
 
Please note for International Shipments that we do not know what taxes and/or duties your country may charge you to receive your order. We do not pay these fees.  We are required to completely fill out a customs form with full declaration of value of the shipment. SkinElements LLC does not accept any responsibility or liability in shipping orders internationally regarding timeliness in you receiving your order or regarding fees charged to you.

We reserve the right to change shipping rates if we feel necessary. You would be notified prior to shipment.

RETURNS: You may return any item for a full refund. As SkinElements is now liquidating its inventory, all returns for refunds must be received by us no later than May 20, 2017.

Shipping charges are not refunded.

Return address is:

SkinElements LLC
PO Box 63
Louisville CO 80027
 
SkinELements has been on the internet providing excellent products and service since 1998.  Please let us know what we can do to make your shopping experience the best you can have.

We accept VISA, MasterCard, American Express, Discover and PayPal

We do accept orders by phone. To order by phone call 303-666-6638. 

No solicitations please.
If there is anything that I can do to assure you the best of service in your shipments, please let me know.
Your privacy will be respected.
 

Our past emails are here if you would like to see what we send out about once a month.

Don't forget to sign up for our Newsletter emails below for all of our specials and sales in the future.

 

credit-card-image.jpg